I called Hershey. These chips contain ZERO cinnamon!!! And on this page, this is not even disclosed!
--
Then this e-mail exchange:
From me:
--
Then this e-mail exchange:
From me:
“Please explain to me why it is not deceptive to label a
product as "Cinnamon Chips" that contains ZERO cinnamon?”
Hershey's response:
"From: hersheys@cybercrs.net
[mailto:hersheys@cybercrs.net] On Behalf Of consumerinfo@hersheysconsumerrelations.com
Sent: Friday, December 07, 2012 12:01 PM
To: tmaguire@newspaper.com
Subject: A Message From The Hershey Company RE Reference Number: 008602620A
Importance: High
Sent: Friday, December 07, 2012 12:01 PM
To: tmaguire@newspaper.com
Subject: A Message From The Hershey Company RE Reference Number: 008602620A
Importance: High
Hi Terry,
Thank you for sharing your comments about our HERSHEY'S Cinnamon Baking Chips. We are so sorry to hear our product did not meet your expectations.
Our goal is to develop products with widespread consumer appeal. While we are sorry to learn of your disappointment, please know that we value your comments. You can be certain we will take them into consideration during future planning.
We hope you have a sweet day.
Jean
Consumer Representative
008602620A
This email address is restricted for outgoing messages only. For that reason, please do not respond to this email as the inbox is not monitored."
Thank you for sharing your comments about our HERSHEY'S Cinnamon Baking Chips. We are so sorry to hear our product did not meet your expectations.
Our goal is to develop products with widespread consumer appeal. While we are sorry to learn of your disappointment, please know that we value your comments. You can be certain we will take them into consideration during future planning.
We hope you have a sweet day.
Jean
Consumer Representative
008602620A
This email address is restricted for outgoing messages only. For that reason, please do not respond to this email as the inbox is not monitored."
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